jr77 Privacy Policy — Your Data, Your Rights

This Privacy Policy ("Policy") describes how jr77 ("we", "us", "our") collects, uses, stores and protects the personal information you provide when you register for, access or use the jr77 platform at jr77.pro. It also describes your rights in relation to that information and the choices available to you regarding how your data is handled. By creating an account or using any part of the jr77 platform, you acknowledge that you have read and understood this Policy and consent to the collection and use of your information as described herein.

jr77 is committed to handling all personal data responsibly, securely and in accordance with applicable data protection principles. This Policy should be read alongside our Terms and Conditions and our Responsible Gaming Policy, which together form the full agreement between jr77 and every registered player.

Your Privacy at a Glance

1. Information We Collect

When you register an account, use the jr77 platform or contact our support team, we may collect the following categories of personal information:

• Identity information: full name, date of birth, nationality and, where required for KYC verification, a copy of a government-issued photo identification document such as a national ID card or passport.
• Contact information: mobile phone number (used as the primary account identifier and for security verification), email address, and city or region of residence.
• Account and transaction data: username, account balance history, deposit and withdrawal records, bet history, game session records, bonus claim history and responsible gaming tool settings.
• Payment method identifiers: your mobile wallet number (e.g. your bKash or Nagad account number) as needed to process deposits and withdrawals. Full card numbers and payment credentials are never stored on jr77 infrastructure.
• Technical data: IP address, device type, operating system version, browser type, screen resolution, session timestamps and approximate geolocation (country or city level, derived from IP address). This data is collected automatically when you use the platform.
• Communications data: records of any messages, emails or chat interactions you have with the jr77 support team, including the content of those communications and the date and time they were sent.

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, health data or biometric data, and we request that you do not include such information in any communications or account fields.

2. How We Use Your Information

jr77 uses the personal information we collect for the following purposes:

1. Account creation and management: to register your account, verify your identity and age, process your login, maintain your account balance and preferences, and provide you with access to all jr77 platform features.
2. Payment processing: to facilitate deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa and Mastercard, and to maintain auditable transaction records as required by applicable financial regulations.
3. Platform operation and improvement: to deliver the games, sports betting markets, promotions and support services you use; to monitor platform performance; to diagnose and fix technical issues; and to make improvements to the platform based on usage patterns.
4. Fraud prevention and security: to detect, investigate and prevent fraudulent activity, money laundering, unauthorised account access, bonus abuse and other conduct prohibited under our Terms and Conditions. This includes the use of automated screening tools and third-party fraud detection services.
5. Legal and regulatory compliance: to meet our obligations under applicable law, including age verification requirements, anti-money-laundering obligations and any reporting requirements imposed by relevant authorities.
6. Customer support: to respond to your support queries, process account-related requests such as password resets, deposit limit changes and self-exclusion activations, and to maintain records of support interactions for quality and dispute resolution purposes.

3. Legal Basis for Processing

jr77 processes personal data on the following legal grounds:

• Contract performance: processing your registration data, payment data and account data is necessary to fulfil the contract between you and jr77 — namely, to provide you with access to the gaming platform and to process your deposits and withdrawals.
• Legal obligation: processing identity, age verification and transaction data is required by applicable law, including anti-money-laundering legislation and age-gating requirements applicable to online gambling services.
• Legitimate interests: processing technical data, fraud detection data and usage analytics serves jr77's legitimate interests in operating a secure, reliable and fair gaming platform. This processing does not override your rights and interests.
• Consent: where jr77 sends you optional marketing communications about promotions, bonuses or new game releases, we will only do so with your explicit prior consent. You may withdraw consent for marketing communications at any time by contacting support.

4. Sharing Your Information

jr77 does not sell your personal data. We share personal information only in the following circumstances and only to the extent necessary:

• Payment processors: your mobile wallet number or card details are shared with your chosen payment service provider (e.g. bKash, Nagad, Rocket, Upay, Visa network processors) solely to process the transaction you have initiated. These processors operate under their own privacy policies and applicable financial regulation.
• Game software providers: game session data (bet amounts, game outcomes, session duration) may be shared with the relevant game provider (e.g. Pragmatic Play, Evolution Gaming, Ezugi) for the purpose of game delivery, dispute resolution and game integrity monitoring.
• Fraud and security partners: anonymised or pseudonymised technical data may be shared with third-party fraud detection and security services for the purpose of identifying suspicious activity, protecting the platform from abuse and protecting other players.
• Law enforcement and regulatory authorities: jr77 will disclose personal data to competent authorities when required to do so by law, court order or formal regulatory request. In all such cases jr77 will disclose only the minimum information required to comply with the specific obligation.

5. Payment Data and Security

jr77 takes the security of payment data extremely seriously. All connections to the jr77 platform are protected by HTTPS with TLS encryption. Passwords are stored using one-way cryptographic hashing and are never stored in plain text. Payment credentials — including your full bKash, Nagad or card details — are processed directly by the relevant payment processor and are never transmitted to or stored on jr77 servers. jr77 retains only the payment method identifier (for example, the last four digits of a card number or a masked mobile wallet number) necessary to associate a transaction record with your account.

In the event of a data security incident that affects your personal information, jr77 will notify you via your registered contact details within a reasonable timeframe and will take immediate steps to contain and remediate the incident. You are also encouraged to notify jr77 immediately if you suspect any unauthorised access to your account or if you believe your account credentials have been compromised.

6. Cookies and Tracking Technologies

jr77 uses cookies and similar tracking technologies to operate the platform, remember your preferences, maintain your login session, and collect anonymous usage analytics. We use three categories of cookies:

• Essential cookies: required for the platform to function. These include session cookies that keep you logged in while you navigate between pages and security cookies that help detect fraud and protect your account. These cookies cannot be disabled.
• Functional cookies: used to remember your language preference, display settings and other optional preferences so you do not need to re-enter them on each visit. These cookies can be disabled in your browser settings, though doing so may affect your experience.
• Analytics cookies: used to collect anonymous, aggregated data about how players use the platform — for example, which pages are most visited, how long sessions last, and which features are most popular. This data is used solely to improve the platform and does not identify you personally.

You can manage or disable non-essential cookies at any time through your browser's settings menu. Please note that disabling essential cookies will prevent you from logging in and using the jr77 platform. For instructions on managing cookies in your specific browser, please refer to your browser's help documentation.

7. Data Retention

jr77 retains your personal data for as long as your account remains active and for such further period as is required by applicable law or necessary to fulfil the purposes described in this Policy. In practice, this means: account data is retained for the duration of your account's active life; transaction and financial records are retained for a minimum of five years following the last transaction on your account, as required by applicable financial record-keeping obligations; and communications data is retained for a maximum of two years from the date of the interaction unless a longer period is required for dispute resolution purposes.

When your account is closed and all mandatory retention periods have expired, jr77 will securely delete or anonymise your personal data so that it can no longer be associated with you. If you request deletion of your account before the expiry of a mandatory retention period, jr77 will restrict the processing of your data to the minimum necessary to fulfil the retention obligation and will delete it as soon as that obligation expires.

8. Your Rights

As a jr77 account holder, you have the following rights in relation to the personal data we hold about you:

• Right of access: you may request a copy of all personal data jr77 holds about you. We will provide this within a reasonable period, subject to verification of your identity.
• Right to rectification: if any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. Contact jr77 support with the specific correction you require.
• Right to erasure: you may request the deletion of your personal data. This right is subject to our legal retention obligations — data that we are required by law to retain cannot be deleted until the relevant retention period has expired.
• Right to restriction: you may request that we restrict the processing of your personal data in certain circumstances — for example, while a dispute about accuracy is being resolved, or where you have objected to processing and we are considering whether our legitimate interests override your objection.
• Right to data portability: you may request that we provide your personal data in a structured, commonly used and machine-readable format so that you can transfer it to another service provider. This right applies to data you have provided to us that we process on the basis of your consent or in performance of our contract with you.
• Right to withdraw consent: where processing is based on your consent (e.g. for marketing communications), you may withdraw consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

To exercise any of these rights, please contact the jr77 support team at [email protected]. We will verify your identity before processing any data rights request to ensure that personal data is not disclosed to or altered by an unauthorised person.

9. Children and Minors

jr77 is strictly an adults-only platform. Access to and use of the jr77 platform is prohibited for any person under the age of 21. We do not knowingly collect personal information from individuals under the age of 21. If you are a parent or guardian and believe that a minor has created an account on jr77 or has provided personal data to jr77, please contact [email protected] immediately. We will investigate the report promptly and, if confirmed, will close the account and delete all associated personal data.

As part of our commitment to preventing underage gambling, jr77 employs age verification checks at registration and reserves the right to request additional proof of age at any time. Any account found to belong to a person under 21 will be closed immediately and any balance held will be returned to the payment method used for deposit after deducting any bonus amounts.

10. Changes to This Privacy Policy

jr77 may update this Privacy Policy from time to time to reflect changes in our data handling practices, changes in applicable law or improvements to the platform. Where any change is material, we will provide notice via a prominent announcement on the platform or by direct communication to your registered contact details. The date of the most recent update is shown at the top of this Policy.

Your continued use of the jr77 platform following publication of a revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with the changes, you should stop using the platform and may request closure of your account in accordance with our Terms and Conditions.

11. Contact Us About Privacy

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have a concern about how jr77 has handled your personal information, please contact the jr77 support team. We are committed to resolving all privacy-related queries promptly and transparently.

You can reach us by email at [email protected]. Please include your registered mobile number and a clear description of your query or request so that we can respond as efficiently as possible. All privacy enquiries are treated with strict confidentiality.